1. Navigate to the Users page

Select the Users page from the left menu.

From the Users page, click the Add User button to open this creation form:

environment	url
Users Page (live)	https://portal.flexfactor.io/users
Users Page (Sandbox)	https://portal-sandbox.flexfactor.io/users

2. Enter new user's information


First Name, Last Name, Phone	Required, can be edited later.
Email	Required, cannot be edited.
Mask PII	Access to customers Personal Identifiable Information (PII) such as names, emails, and addresses, can be masked for certain users.
Role	Permission within your Organization's Merchant Account.

Click Confirm to send the invitation.