Settlements

Reconcile with Flex payouts and settlements.

Select the **Settlements **page on the side menu of the Merchant Portal.

You can see all the settlements issued by Flex

Опис зображення

Details

Link that opens the breakdown details for that settlement period

Payout Date

Time when the payout was issued

Capture Period

Month of capture

Total Value

Total amount rescued on that period

Flex Fees

Total amount deducted for Flex fees

Chargebacks Fees

Total amount deducted because of Chargeback fees

Chargebacks Value

Total amount deducted because of Chargeback reimbursement

Returns

Total amount deducted for customers refunds

Adjustment

Used when some miscellaneous payout adjustments are needed.
Will be discussed with merchant beforehand.

Reserve

Used for buffer if merchant is experiencing high chargeback rate.
Will be discussed with merchant beforehand.

Payout

Grand total of Flex payout towards Merchant for


Settlement details

From the **Settlement **page, click Details on the settlement you want details for.

Settlement grand total

Top section is the summary of a settlement.

Click to view in full-screen

Payout Date

Time when the payout was issued

Capture Period

First day/last day of accounting period

Payment Ref

Unique reference for that settlement

Merchant

Merchant's mid

Total Value

Total amount rescued on that period

Flex Fees

Total amount deducted for Flex fees

Chargebacks Fees

Total amount deducted because of Chargeback fees

Returns

Total amount deducted for customers refunds

Adjustment

Used when some miscellaneous payout adjustments are needed.
Will be discussed with merchant beforehand.

Reserve

Used for buffer if merchant is experiencing high chargeback rate.
Will be discussed with merchant beforehand.

Payout

Grand total of Flex payout towards Merchant

Items listed in black are added up to payout

e.g. Total Value, Payout

❗️

Items listed in red are deducted from payout

e.g. Fees, returns, reserve


Settlement breakdown

The second section breaks down every transaction placed during that period.

Order Date

Time (UTC) when transaction was placed

External Order Id

Your system's reference for that transaction

Type

The nature of transaction to be reconciled
e.g., order / chargeback / return

Amount

The face value of transaction listed

Adjustment

Used when some miscellaneous payout adjustments are needed.
Will be discussed with merchant beforehand.

Reserve

Used as buffer if merchant is experiencing high chargeback rate.
Will be discussed with merchant beforehand.

Flex Fees

Fee amount for that transaction

Payout

Total amount for that transaction

Items listed in black are added up to payout

e.g. Value, Payout

❗️

Items listed in red are deducted from payout

e.g. Fees, returns, reserve


Download a Settlement

Click Export CSV to download payout details

Download the spreadsheet by clicking on the Export CSV button on the upper right section of the payout breakdown.

Settlement example


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