Detailed orders

Detailed view of an order allow you retrieve specific info as well as to take action on an order

From the Orders page, click on 'View' button of the order you want to see in details.


General order information

Reference numberYour external reference id for this order
Site nameWebsite name from which this transaction was issued
Site descriptorDescriptor used by FlexFactor for this transaction
CreatedDate/time when FlexFactor processed that transaction

Items

You can find here the detailed items of the transaction as passed to FlexFactor.

Payment activity

These are the logs for this transaction.


PII information

Personal Identifiable Information (PII) is masked by default.

Click the '👁' icon to momentarily display the information you need. (Not available for Credit Card number)


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