Detailed orders
Detailed view of an order allow you retrieve specific info as well as to take action on an order
From the Orders page, click on 'View' button of the order you want to see in details.
| environment | url |
|---|---|
| Orders (live) | https://portal.flexfactor.io/orders |
| Orders (Sandbox) | https://portal-sandbox.flexfactor.io/orders |
General order information
| Reference number | Your external reference id for this order |
| Site name | Website name from which this transaction was issued |
| Site descriptor | Descriptor used by FlexFactor for this transaction |
| Created | Date/time when FlexFactor processed that transaction |
Items
You can find here the detailed items of the transaction as passed to FlexFactor.
Payment activity
These are the logs for this transaction.
PII information
Personal Identifiable Information (PII) is masked by default.
Click the '👁' icon to momentarily display the information you need. (Not available for Credit Card number)

Updated about 1 month ago
Did this page help you?
