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Overview

  • How does FlexFactor work?
  • Money Flows

Getting started

  • Credentials
    • Site ID
    • SFTP
  • Managing Users
    • Users list
    • Add new user
    • Edit a user's info
    • Manage a user's roles
    • Allow/mask user's access to Customer Info
    • Reset a user's password
    • Delete a user's account
  • Profile and settings
    • Edit your personal information
    • Change your password
    • Two Factor Authentication (2FA)
      • Set up 2FA for your account
      • Log in with 2FA
      • Removing 2FA
    • Language and Time Zone

TRANSACTIONS

  • Orders
    • Detailed orders
    • Refund an order
    • Block a customer / payment instrument
    • Cancel an order
  • Settlements
    • Reserve
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Profile and settings

Your profile

How can I edit my personal info?

How can I change my password?




Two Factor Authentication (2FA)

What is 2FA?

How can I set up 2FA on my smartphone?

How can I login with 2FA enabled?

How can I remove 2FA from a smartphone?



Merchant Portal Preferences

How can I change the language of the Merchant Portal?

How can I change the Merchant Portal time to fit my Time Zone?

Updated 5 months ago


Delete a user's account
Edit your personal information